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IT Outsourcing

We provide support for IT infrastructure and users.

Reduced IT costs
We operate throughout Russia
Full IT-infrastructure operation at the price of one specialist

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IT outsourcing services are relevant if:

No team

There is no in-house service-desk team or expertise in building a support process.
Hiring restrictions

There are restrictions on hiring IT staff as employees.
No resources

There are not enough resources or competencies to support the infrastructure.
Optimization

IT personnel resources need to be used optimally.

Outsourcing enables an organization to obtain results easily and without significant costs.

Our IT-outsourcing services include:

Full IT-infrastructure management

We take over the management of your IT infrastructure.

Technical support and maintenance

We resolve any technical issues to minimize downtime and ensure the uninterrupted operation of your business.

IT consulting and strategic planning

We will help you develop and implement an IT strategy that meets your business’s current needs.

Delegate IT tasks to specialized professionals!

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Advantages of IT outsourcing for managers

Reduced administrative costs
Ability to focus on core business activities
Clear division of responsibilities
Avoid hiring new employees while maintaining a high level of service
Access to a team of highly qualified IT specialists
Contractual responsibility to the customer for the quality of services provided

Technical Infrastructure Outsourcing

Technical infrastructure outsourcing enables government and commercial enterprises to avoid inflating their budget and organizational structure with non-core functions, and instead free internal resources to focus on core management and development tasks.

IT Novation offers the following types of technical outsourcing:

User technical support

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Introduction of new components into the system

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Maintenance of information-protection systems

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Scheduled preventive and routine maintenance work

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Maintenance of engineering infrastructure

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IT-infrastructure support

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Emergency recovery work

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Installation and configuration of components in case of replacement or modernization

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Delegate technical-support functions for your systems to our company’s specialists now

We are not limited to standard solutions and approach each project individually to meet the customer’s needs as fully as possible.

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Information-Security Outsourcing

It includes:

Technical protection of confidential information

Protection of information using non-cryptographic methods aimed at preventing leakage of protected information through technical channels, unauthorized access to it, and special impacts on information intended to destroy, distort, or block it.

Technical protection of confidential information includes:
• Regulated work
• Updates to information-protection tools (IPT) and cryptographic information-protection tools (CIPT)
• Hardware and software information-protection tools
Documentary support
Documentary support includes:
- Organizational and administrative documentation (OAD)
- Cryptographic information-protection body (CIPB)
- Cryptographic information-protection tools (CIPT)