Design and Implementation of Technical Protection for IT Infrastructure
/Areas of competence
IT-Infrastructure Requirements Are Increasing
Requirements for IT infrastructure are growing as organizations develop and information technologies play an increasingly important role. The availability of critical information services directly depends on how well the infrastructure is designed, deployed, and maintained.
Thoughtful design decisions help avoid downtime, poor performance of information systems, unjustifiably high operating costs, and additional investment in infrastructure optimization.
Thoughtful design decisions help avoid downtime, poor performance of information systems, unjustifiably high operating costs, and additional investment in infrastructure optimization.
Secure Corporate Data Networks
Projects related to building corporate data networks (CDNs) are implemented on a turnkey basis and include:
• Network design
• Supply, installation, and configuration of equipment
• Commissioning of systems
• Network design
• Supply, installation, and configuration of equipment
• Commissioning of systems
- What advantages does a corporate data network provide?
—A unified information system (infrastructure) enables:
• Shared use of the organization’s network resources, including servers, computers, office equipment (printers, plotters, scanners), industrial controllers, SCADA systems, monitoring hardware-software complexes, and real-time information and control systems.
• Operation of the required business applications, including network databases, file-sharing systems, email, IP telephony, video conferencing, customer-relationship-management (CRM) systems, ERP systems, and more.
• Remote access to network resources, including for partners or clients, as well as employees on business trips or during illness. - How can remote access to a corporate data network be organized?
—Several options are available:
• A web interface for users of head-office services, providing access to databases, email, and files within the corporate data network.
• A dedicated terminal server enabling several hundred users to work simultaneously with full workplace functionality, including all office applications and databases, printer availability, stable performance on a remote employee’s computer, and minimal internet-bandwidth requirements.
• A VPN connection through a secure tunnel between the head office and a remote branch or an employee’s computer, providing full access to all resources without additional configuration, using specialized software or a hardware-software complex. - How does a corporate data network operate?
—A typical corporate data-network architecture includes:- An intelligent traffic-processing center that supports all required services (the network core subsystem).
- An end-device access subsystem, through local networks and switching and/or routing.
- A hierarchical-star topology for interaction between components of the corporate data network. The reliability of the system is ensured by creating a fault-tolerant network core and duplicating the connection channels between access-layer switches and the core.
Server equipment
Servers connect core and peripheral devices into a single logical infrastructure. They enable the storage, processing, and transmission of large volumes of data through information systems and web applications that provide services to users of local and public networks.
An audit of server equipment helps determine whether it meets typical requirements, which are constantly becoming more stringent.
An audit of server equipment helps determine whether it meets typical requirements, which are constantly becoming more stringent.
Which case require expert assessment?
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Protection of information stored on serversfrom unauthorized access, alteration, and deletion. Priority is given to the preservation of confidential data and information constituting state secrets. -
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Reliability and fault tolerance of server equipmentfor continuous operation of services and applications, component redundancy, and monitoring and alerting systems for emerging faults. -
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Server performancethe speed of operations performed on connected devices, as well as reduced response time and equipment downtime. -
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Scalabilityto increase the profitability of the organization’s infrastructure, including whether server performance can be increased through software or hardware methods.
What measures are needed to meet the requirements?
Server equipment includes:
• Application servers and update servers
• File servers
• Print servers
• Database servers
• Web servers, mail servers, and virtual servers
• Remote-access servers and terminal servers
• Servers for 1C products
• DNS, DHCP, and WINS servers
• Internet-access gateways
Clients trust IT Novation specialists with the selection and delivery of network equipment because of our competent approach, preliminary analytical work, and careful handling of the client’s budget.
• Application servers and update servers
• File servers
• Print servers
• Database servers
• Web servers, mail servers, and virtual servers
• Remote-access servers and terminal servers
• Servers for 1C products
• DNS, DHCP, and WINS servers
• Internet-access gateways
Clients trust IT Novation specialists with the selection and delivery of network equipment because of our competent approach, preliminary analytical work, and careful handling of the client’s budget.
Equipment configuration includes:
• Installation of operating systems and drivers
• Provision of antivirus protection
• Configuration of the required server roles
• Installation of operating systems and drivers
• Provision of antivirus protection
• Configuration of the required server roles
• Creation of user accounts and configuration of their rights, etc
IT Novation specialists conduct a pilot launch of server equipment after configuration work, including timely troubleshooting, to improve and optimize further equipment operation.
Risk minimization and effective equipment operation directly depend on employees’ competence and completed training.
After installation, commissioning, and pilot launch of new equipment, IT Novation specialists conduct mandatory training for company employees.
we adhere to the international quality standards ISO 9001 and ISO 20000. Our many years of experience and successfully completed projects of varying complexity for Russian companies demonstrate the professionalism and competence of our specialists.
Software
System software is required for the effective use of an organization’s computer networks and server equipment. It is part of a set of system programs that organize the execution of application programs on hardware.
What is included in system software, and what is it used for?
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What measures are needed for maximum effect?
The effectiveness and success of implementing information products depend on:
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Analysis of needs based on the organization’s business objectives and well-designed recommendations for software implementation - ◥
Selection of software products based on a justified design decision - ◥
Calculation of the optimal software-licensing scheme
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Competent installation and configuration of software, as well as its integration with information assets - ◥
Timely training of the organization’s employees - ◥
Ongoing support and technical assistance
IT Novation specialists supply system and application software for the operation of the client’s IT infrastructure, perform calculations, and carry out installation.
At the project-approval stage, you receive demonstration versions of the proposed software.
At the initial-launch stage, your employees receive mandatory training and then receive the necessary assistance for effective use of the software.
At the project-approval stage, you receive demonstration versions of the proposed software.
At the initial-launch stage, your employees receive mandatory training and then receive the necessary assistance for effective use of the software.
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Full cycle of services from IT Novation — supply, calculation, and installation
Telephony Systems
Telephone communication remains the most popular, familiar, and convenient way for people to communicate. Government and commercial organizations install telephony systems to simplify internal communication between employees and external communication.
IT Novation offers high-quality telephone communication using both traditional and modern digital technologies:
IT Novation offers high-quality telephone communication using both traditional and modern digital technologies:
- ❯ Office automated telephone exchanges (mini-PBXs)
- ❯ IP telephony
- ❯ Fax-communication tools
- ❯ Satellite communication systems
- ❯ Institution and production automated telephone exchanges (IP PBXs)
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IP telephony is the most in-demand way to organize telephone communication today.
IP telephony is the most in-demand way to organize telephone communication today.
Он It combines computing technology and telephone communication using the IP protocol. Deployment uses networks already available in the office or production facility, saving on the purchase and installation of a separate PBX.
IP telephony makes it possible to solve tasks that are much more difficult and expensive to accomplish with traditional analog technologies:
IP telephony makes it possible to solve tasks that are much more difficult and expensive to accomplish with traditional analog technologies:
- Conference-call capabilities
- Call forwarding and caller-ID functions
- Call encryption and secure transmission of voice information
- Integration with internet-based services, including video calls and messaging during calls
- Implementation of pre-recorded interactive voice messages or IVR (Interactive Voice Response), necessary for organizing an effective contact center
- Ability to connect direct numbers regardless of geographic location
In our work, we use proven technical solutions from leading manufacturers such as Cisco, Avaya, and Agat-RT. Our successful experience with telephone systems enables our specialists to perform high-quality installation and configuration of equipment.
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We will build an effective and reliable communication system for you so that your organization always stays connected.
Video Conferencing
Video conferencing (VCS) is successfully used to organize collaborative work between remote employees, branches, structural units, and organizations. It is a telecommunications technology that enables interactive interaction between two or more remote participants, with real-time exchange of audio and video information.
Video conferencing is used for:
Video conferencing is used for:
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Organizing video communication with subordinate institutions -
Holding planning and remote meetings -
Organizing confidential video calls -
Broadcasting and recording video conferences, open court hearings and federal government events, lectures by prominent scientists, and many other events of legal, social, and cultural significance -
Holding seminars and training courses with additional functionality for displaying user content (text, presentations, tables)
◥ Advantages and Benefits of Implementing Video Conferencing:
This is the most obvious and one of the main advantages of video conferencing. Essentially, it enables people to be in several places at once. This is important for government institutions, especially in emergency situations when the speed of decision-making can affect the preservation of life and health, and for commercial companies, as it significantly accelerates business processes.
In many cases, video communication is a more effective communication method than email or a phone call, because it combines their main advantages: continuous interaction between participants and the ability to demonstrate additional visual material.
Although organizing high-quality video conferencing may require significant expenditure, the economic effect of implementing this solution is quickly achieved through reduced time and money spent on organizing business trips and accelerated management processes.
Intuitive interfaces for managing video-conferencing systems allow users to independently organize both pre-scheduled and urgent communication sessions. Working with video-conferencing equipment and software does not require lengthy training; basic instruction is sufficient.
Video conferencing allows a theoretically unlimited number of participants to connect, located not only in different cities but also in different countries. Integration with application software makes it possible not only to display text, presentations, and tables, but also to edit them collaboratively.
IP cameras (including PTZ cameras with pan-tilt mechanisms), microphones, screens, audio playback devices, and the software required to organize communication.
Our company pays great attention to the quality of the equipment supplied, so that every ruble the client spends on implementing this technology is justified and brings profit in the future. We offer solutions from leading global manufacturers, including Cisco, Polycom, Yealink, and others.
Our company pays great attention to the quality of the equipment supplied, so that every ruble the client spends on implementing this technology is justified and brings profit in the future. We offer solutions from leading global manufacturers, including Cisco, Polycom, Yealink, and others.
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IT Novation offers the supply, installation, and configuration of all required equipment.
Equipment and Software for Contact Centers
A modern contact center is no longer simply a means of communication between a client and an organization; it can solve a large number of business tasks.
Corporate and outsourced contact centers are now used not only by large commercial organizations but also by small private firms.
The main purpose of a contact center is to increase customer and partner satisfaction with their interaction with the organization.
What other tasks can a contact center help solve?
Corporate and outsourced contact centers are now used not only by large commercial organizations but also by small private firms.
The main purpose of a contact center is to increase customer and partner satisfaction with their interaction with the organization.
What other tasks can a contact center help solve?
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Organizing customer feedback - ◥
Advising customers on issues that do not require high qualifications - ◥
Providing technical support for simple, repetitive requests
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Creating, storing, and maintaining up-to-date customer databases - ◥
Maintaining statistics on inquiries - ◥
Collecting information for marketing and advertising departments - ◥
Organizing advertising campaigns - ◥
Organizing additional sales and increasing the company’s average transaction value through cross-selling and upselling, among other things
As a result, a contact center can be seen as a universal solution for attracting and retaining customers, providing high-quality service, and increasing company profits.
At the same time, it is obvious that to achieve a positive effect from implementing a contact center within an organization, it must be properly designed and equipped with high-quality equipment to ensure uninterrupted and efficient operator performance.
What equipment and software are needed to equip a contact center?
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Based on advanced technologies from Avaya, Genesys, Cisco Systems, 3CX, Unify, Агат-РТ, and other Russian and international manufacturers.
Our specialists will prepare a project that optimally accounts for the client’s budget and the functional requirements for the contact center.
Our specialists will prepare a project that optimally accounts for the client’s budget and the functional requirements for the contact center.
IT Novation offers turnkey contact-center construction.
© IT Novation Company. All rights reserved.
Codes for types of activity in the field of information technology:
1.01; 1.08; 2.01; 4.01; 11.01; 27.01; 28.01.
1.01; 1.08; 2.01; 4.01; 11.01; 27.01; 28.01.
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В реестре отечественного ПО №5835 от 20.09.2019
В реестре отечественного ПО №5835 от 20.09.2019
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